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职场英语听说教程(第一册)(新视界大学英语系列教材)(附赠光盘)

作  者:吴松江总主编 张佳琛主编

出版时间:2014-08-28 字  数:340 千字
书  号:194677 ISBN:978-7-300-19467-7
开  本:16 包  装:平装
印  次:1-1 译 者:

定价:¥38.00

内容简介

《职场英语听说教程》以功能、题材、情景为编写主线,辅以多元职场文化背景,置英语学习于不同职场环境之中。既注重培养学习者听的领会能力,又注重发展他们说的产出能力。精心设计内容与环节,由浅入深,循序渐进,引导学习者逐步掌握职场听说策略,以最终实现使用规范得体的英语进行有效职场交际为目的。第一册的主题围绕“初入职场”,内容涉及职场问候、求职、面试、员工培训、办公室礼仪、电话交流、邮件沟通等初入职场的技能与活动。

作者简介

吴松江,福州大学教授,硕士生导师,现任福州外语外贸学院校长助理,学科带头人,中国大学外语教学研究会常务理事、 福建省大学外语教学研究会会长、全国报告文学理论家联谊会副会长、中外传记文学研究会副秘书长、福建省外国语文学会副会长、福建省翻译工作者协会副会长。先后主持23项省、部、厅级科研课题。出版专著、教材、译著与词典61部(册),发表论文40余篇。主要研究方向:西方文艺批评理论、英美纪实文学、翻译、英语教学。

章节目录

Unit One Business Greetings and Introductions
Unit Two Job Hunting
Unit Three Interviews
Unit Four Staff Training
Unit Five Office Etiquette
Unit Six Making Phone Calls
Unit Seven Email Communication
Unit Eight Making Appointments
Appendix I Script and Key
Appendix II Glossary
Appendix III Language Points

精彩片断

Background Information
First impressions are mighty powerful. You don’t get a second chance, so be on top of your game when greeting others in your workplace or other business settings. While professionalism will go a long way, it is helpful to know some of the rules of the game, such as when to speak first or the proper way to shake a hand. Before interacting in an international setting or with visitors from other lands, learn the business greeting etiquette for their culture, too.
The Everyday Greeting
The common American greeting, “How are you?” is customary even in the workplace. Okay, no one actually wants to know how you really are, but you should know what’s expected of you just the same. The correct way to respond is with something positive, such as “great,” “good” or “wonderful.” Then return the greeting with the same words. Whoever is ranked higher in the company should speak first and probably expects a quick response. Do your best to include the person’s name in every greeting. Learning, remembering and using names is an important part of etiquette. Exchange business cards if you have reason to communicate in the future.
Introductions
Introduce people correctly by drawing on the information you know — name or position title. Highest ranked individuals are introduced first, so if you are handling the introductions, be sure to begin at the top. It is perfectly fine to introduce yourself in a business setting if no one is around to do it for you. When you introduce yourself, include your first and last name without any title. Stand during business introductions, smile, make eye contact for a few seconds and give a firm, full-hand handshake. The American handshake has one to two shakes.
Greeting Cards
Greeting cards for holidays and other special occasions add a nice touch to the workplace and are simply a tasteful way to say hello. Choose cards that will not offend anyone’s religion. Buy quality cards and mail them early enough to arrive before the holiday. Make the cards personal by including a few hand-written words inside, then sign the card and address the envelope by hand. A personal touch shows the recipient he is valued and helps maintain positive business relationships.

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